Last Updated: 7th October 2023

Welcome to CulturedStore.in (the “Website”), an online multi-vendor e-commerce platform based in India. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. Please take a moment to read it carefully to understand how we handle your personal information.

1. Information We Collect

We collect the following types of information:

a. Personal Information: When you create an account, make a purchase, or interact with our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

b. Vendor Information: If you become a vendor on our platform, we may collect additional information such as your business details, product listings, and payment information.

c. Usage Information: We collect information about your interactions with our website, including your IP address, browser type, and device information. This helps us improve our services and enhance your experience.

2. How We Use Your Information

We use your information for the following purposes:

a. Providing Services: We use your personal information to provide you with access to our website and its features, including processing orders, facilitating communication between buyers and vendors, and managing your account.

b. Communication: We may send you transactional emails, updates, and promotional materials related to our services. You can opt out of marketing communications at any time.

c. Analytics: We use usage information to analyze and improve our website’s performance, user experience, and security.

d. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

3. Sharing Your Information

We may share your information in the following circumstances:

a. Vendors: If you make a purchase from a vendor, we share your information with that vendor to fulfill your order.

b. Service Providers: We may share your information with third-party service providers who help us with payment processing, shipping, and other essential functions.

c. Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

d. Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take data security seriously and use industry-standard measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices

You have the following rights:

a. Access and Correction: You can access and update your personal information through your account settings.

b. Deletion: You can request the deletion of your account and associated data by contacting us.

c. Marketing Communications: You can opt out of receiving marketing emails by following the instructions in the emails or contacting us.

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice on our website or sending you an email.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at info@culturedstore.in.

Thank you for using CulturedStore.in. Your privacy and trust are important to us, and we are committed to safeguarding your information.